FAQs

Once your order is shipped, you will receive an email containing your order tracking number. Use this tracking number to get updates about your order on our Order Tracking page.

Our suppliers typically take a couple of days to ship any item. Once your order has shipped, we will send you an email with your tracking number, so that you can get up to date delivery updates.

For more information about our shipping policy head over to our Shipping & Return Policy.

While we love travelling overseas with our little one, we are currently sticking to shipping domestically within the US. If you live abroad and you like our store, we would love to hear from you. We're always dreaming big and looking to expand, and your feedback will help push us in the right direction.

Sometimes, what we order isn’t quite what we had in mind, and that’s perfectly okay! We accept returns and exchanges on all items in their original condition within 30 days of your purchase. Want to know how to start the process? head over to our Shipping & Return Policy page.

If you have any questions about our products or your order, we are always happy to help. Drop us a line on our Contact page, or send us a direct email at support@tinyexplorers.store.

We understand that your inbox can get a little crowded sometimes! To unsubscribe from our email newsletter, simply scroll down to the bottom of any of our emails and click on the "unsubscribe" link. You'll be promptly removed from our mailing list, but remember, you're always welcome back whenever you like! If you encounter any issues or need further assistance, feel free to reach out to our customer support team at support@tinyexplorers.store, and we'll be happy to help.